💰 Refund Policy

At next buy customer satisfaction is our priority.

1. Return Period

You have 14 days from the date you receive your order to request a return or refund.

2. Eligibility for Returns

To be eligible for a return:

• The item must be unused

• The item must be in its original condition and packaging

• Proof of purchase is required

3. Non-Returnable Items

The following items are not eligible for return:

• Sale or discounted items

• Gift cards

• Personalized or custom-made products (if applicable)

4. Refund Process

Once your return is received and inspected:

• You will be notified by email

• Approved refunds will be processed to the original payment method

• Processing time may vary depending on your payment provider or bank

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or an error occurred on our part.

6. Contact Us

For return or refund requests, please contact us at:
📧 monarqhomecontact@gmail.com